Last Updated: August 16, 2024

At Forex EAs Shop, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and physical address when you create an account, contact us, or make a purchase.
• Payment Information: Payment details (such as credit card information) required to process transactions securely.
• Technical Data: IP address, browser type, operating system, and information about your device when you interact with our website.
• Usage Data: Information on how you use our website, including pages viewed, time spent on the site, and any interactions with our content.
• Marketing Preferences: Your preferences in receiving marketing communications from us.

2. How We Use Your Information

We use your personal data for the following purposes:

• Processing Transactions: To process and deliver your orders, manage payments, and provide customer support.
• Account Management: To manage your account, including verifying your identity and processing refunds or returns.
• Communication: To communicate with you regarding your orders, account, and inquiries, and to send you updates about our products and services.
• Marketing: To provide you with information about our products, services, promotions, and special offers, if you have opted in to receive such communications.
• Improving Services: To analyze and improve the performance and functionality of our website and services.
• Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our terms and conditions.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill our obligations when you make a purchase or request services from us.
• Legitimate Interests: To improve our products, services, and website, and to communicate with you.
• Consent: When you have given us explicit consent to receive marketing communications.
• Legal Obligation: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal data to third parties. We may share your data with:

• Service Providers: Third-party companies that help us operate our website, process payments, deliver orders, and perform other business-related functions. These service providers are bound by confidentiality agreements and may only use your data to provide services to Forex EAs Shop.
• Legal Authorities: If required by law, we may disclose your personal data to governmental authorities or law enforcement.

5. Data Security

We take data security seriously and implement a variety of technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, including GDPR, you have the following rights:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
• Erasure: You can request that we delete your personal data, subject to certain conditions.
• Restriction: You can ask us to restrict the processing of your data under specific circumstances.
• Data Portability: You have the right to request that we transfer your data to another organization, where feasible.
• Objection: You can object to the processing of your data based on our legitimate interests or for direct marketing purposes.
• Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: [email protected]
• Address: 40 Gloucester Rd, Cheltenham GL51 8PA, UK
• Phone: +44 7833119199