At Forex EAs Shop, we take your privacy and data protection seriously. We are committed to safeguarding the personal data of our customers and visitors in accordance with the General Data Protection Regulation (GDPR). This page outlines how we collect, use, and protect your data, as well as your rights under the GDPR.

What Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Including your name, email address, phone number, and physical address when you contact us or make a purchase.
• Payment Information: When you make a purchase, we collect payment details to process the transaction securely.
• Technical Information: Including your IP address, browser type, and operating system when you visit our site.
• Usage Data: Information about how you use our website, including pages viewed and interactions.

How We Use Your Data

We use your personal data for the following purposes:

• To process transactions: To handle orders, payments, and delivery of our products.
• To communicate with you: To send you updates, respond to inquiries, and provide customer support.
• To improve our services: To analyze usage data and improve the functionality and performance of our website.
• To comply with legal obligations: To meet regulatory requirements and enforce our terms and conditions.

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Performance of a Contract: To fulfill our obligations when you make a purchase or request services from us.
• Consent: Where you have given explicit consent, such as subscribing to our newsletter.
• Legitimate Interests: To improve our services and communicate with you effectively.
• Compliance with Legal Obligations: To adhere to laws and regulations that apply to our business.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to limit the processing of your data under certain circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format and have the right to transmit that data to another controller.
• Right to Object: You can object to the processing of your data based on our legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If you have given consent to the processing of your data, you can withdraw it at any time.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at:

• Email: [email protected]
• Address: 40 Gloucester Rd, Cheltenham GL51 8PA, UK
• Phone: +44 7833119199

We will respond to your request within one month, as required by GDPR. If you are unsatisfied with our response, you have the right to lodge a complaint with a supervisory authority.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Sharing

We do not sell your personal data to third parties. We may share your data with service providers who assist us in operating our website and providing our services, under strict confidentiality agreements.

Changes to This Policy

We may update this GDPR policy from time to time to reflect changes in our practices or the law. We will notify you of any significant changes by posting the updated policy on our website.